Product Warranty


We offer a 10 years quality warranty against defects in materials and workmanship for all hardware and parts. (Excluding soft close)

3 years quality warranty for all barn doors. 1 year quality warranty for all swing doors.

All internal barn doors and hardware are intended for interior use only, and are not warrantied against exterior use.

All products come with a limited lifetime warranty that covers the functionality of our products.

Conditions of Warranty

  • Defects occurring within the warranty period will be repaired or replaced at the Company's discretion and subject to the terms of this warranty.
  • This warranty does not cover cosmetic discoloration, damage, improper installation, normal wear, damaged by sunshine and rain.
  • The goods must be used only in a normal and proper manner.
  • Unauthorized dismantling, repair, or modification of the goods by anyone other than the Company will invalidate this warranty.
  • The Company will not accept any charges associated with the removal or re-installation of the goods.
  • The warranties apply to defects arising from faulty materials or workmanship and do not cover the following:
  •        Accidental damage, malicious damage, or misuse.
  •        Damage or deterioration of the finish due to harsh weather conditions, adverse weather conditions, or improper maintenance of the products (including coastal locations and areas with significant temperature fluctuations).
  •       Damage that reported to us longer than 7 days after received the items.