Delivery & Shipment
Please note, don't put in ''PO Box'' as your receiving address, as mostly we do the delivery through courier company, they don't deliver items to PO Box.
For door width over 930mm, height over 2120mm or quantity over two, order will be sent with pallet, we will deliver it to your nearest depot (except business address), collection is needed, please contact us if you need a home delivery.
We do delivery to nationwide Australia, usually same day despatch, it will take 3-7 business days, delivery time provided by courier company, estimates only, it may delay due to natural reasons and the place you live.
As some of our doors are pretty big, it needs an extra person to assist to unload it when the delivery driver arrive.
No urgent custom orders, as the custom barn doors will be manufactured overseas and sent to our warehouse by sea freight, we can not tell an exact date when it will be here and it may delay by unexpected issues, all dates provided is estimated only.
Please check the items's condition before sign on the delivery proof. If you find the package is damaged please take a picture of both the damaged package and the damaged item inside, then contact us as soon as possible.
The postage is for the main cities metro in some states (Sydney, Melbourne, Brisbane, Perth, Canberra, Tasmania), if you live on the farm or outer suburban district (includes NT and some ares in WA and TAS) please contact us for a delivery quote before placing the order.
As some of our doors(width wider than 1220mm, height over 2400mm) are big and heavy, it may need to be shipped with pallet, extra delivery charge may apply.